GACcare e1672734725713 | Tan Chong Insure

GACCARE

GACCARE comes EXCLUSIVELY with the purchase of a New GAC Car Insurance or Renewal with Tan Chong Insurance Business Stream. Only applicable to all motor comprehensive insurance for private use GAC Cars.

Key Benefits

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Agreed Value

Covers 100% of the recommended sum insured up to 20 years for GAC vehicles in the event of Total Loss or Theft claim.

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Additional Cash Payout

Customer will receive 20% additional cash payout of the sum insured or a maximum of RM3,000 in the event of Total Loss or Theft.

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Window Snatch Theft

Compensation up to RM500 for the loss of possessions placed in your car in the event that windscreen or window is broken whilst you or your authorised driver were driving on the road. A police report must be lodged within 24 hours after the incident occurred.

More Benefits

Covers for the owner and authorised driver only against death or permanent disablement up to RM20,000 due to road accident.

Customer can be reimbursed an allowance up to RM1,500 in the event of car damage due to flood. Repair works must be carried out at any TCEAS service centre.

Reimbursement of the actual repair or replacement costs up to RM1,500 to the loss or damage of car key due to an actual or attempted theft, robbery or house break-in. The car key repair works or replacement must be carried out at any TCEAS service centre.

Any replacement of new genuine parts cost will be waived for GAC vehicles up to 12 years old. Repair works must be carried out at any TCEAS service centre.

Customer shall be entitled to an allowance of RM150 per day, up to a max 3 days for the repair period recommended by Loss Adjusters in the event of own damage claim (excluding Own Damage - Knock for Knock). Repair works must be carried out at any TCEAS service centre.

The policy excess of RM400 is waived for an unnamed driver. Drivers under aged of 21 years or holding a Provisional/ Learner driving license is not applicable.

Towing assistance up to RM400 (depends on which insurer you choose) with unlimited events during the policy period.

Free labour costs up to 2 hours per event for minor repairs (jump start or battery replacement, change of flat tyre and refill fuel). Any parts costs incurred shall be borne by customers.

We provide complimentary accident towing to the nearest TCEAS Service Centre from the incident location.

  1. In the event of breakdown in Thailand, Singapore & Brunei, we will arrange towing services to the customer’s preferred workshop. Towing cost shall be borne by customer.
  2. We will arrange vehicle repatriation upon request. Costs shall be borne by customer.
  3. Standard towing assistance up to RM400 (depends on which insurer you choose) applies for towing from Malaysia border to the nearest any TCEAS service centre.

New genuine parts replacement are warrantable for 10,000km or 6 months, whichever comes first. Paintwork comes with 12 months warranty.

Express approval for damage claim less than RM30,000. Repair works must be carried out at any TCEAS service centre.

In the event of a medical emergency, we will arrange for medical assistance through an ambulance or other transportation to the nearest medical centre.

In the event of emergency, upon request from a customer, we shall endeavor to contact your family and keep them informed of your whereabouts.

We are ready to assist you from claim submission until claim approval by the insurance company.

Excess will be waived for GAC vehicle up to 20 years.

Frequently Asked Questions (FAQ)

GACCARE is an exclusive package curated specifically for all GAC owners that provides great benefits to ensure a complete peace of mind.

GACCARE comes exclusively with the purchase of New GAC Car Insurance OR renewal of insurance with Tan Chong Insurance Business Stream (TCIBS). Only applicable to all motor comprehensive insurance for private use GAC Cars. Car insurance renewal can be done via below: 

  1. GAC Showroom and Service Centre
  2. TCIBS Contact Centre: 1800 88 8185
  3. Email: connect@tcibs.com.my 
  4. Online renewal: https://tcibsmobile.tanchonggroup.com

You may refer to http://172.16.254.45/tcibs for more information.

No additional charges. The premium is inclusive in the basic premium and varies according to the insurers.

Yes. One (1) claim is applicable for each benefit per annum renewal.

You may liaise with the GAC Service Centre for any claim request.

You may reach us by calling below numbers: 

Hotline:
1800-88-8663 (24hrs)
+603- 40475225 (From overseas - Thailand, Singapore & Brunei)

We strongly recommend that you send your car to the GAC Authorised Service Centre and Body Paint.

You may also send your car to any PIAM Approved Repairers, but do take note of the vehicle’s manufacturer terms and conditions. We recommend that you send your car to GAC authorised workshop for the vehicle’s warranty assurance and quality workmanship.

GACCARE is not transferable, next buyer (customer) can enjoy GACCARE by renewing insurance from TCIBS.

We’re able to provide you with quotations comparison from 13 insurance panels in Malaysia within a click via our aggregator platform. Our insurance packages cover 100% of the sum insured in the event of total loss or theft. Discounts or promotion may vary from time to time.

Add-On Protection

We offer additional coverage on top of your existing comprehensive motor insurance policy. Think of it as an additional layer of protection, read-on!

You never know when rocks at the pavement decide to take a hit at you. This extension covers the accidental breakage of your windscreen/windows. This will not affect your vehicle's NCD in the event of a replacement claim.

There are many environmental issues these days. This covers damage to your vehicle due to flood, windstorm, typhoon, volcanic eruption, earthquake, landslide or subsidence (Classified as Acts of God) will be covered as per the sum insured stated in the comprehensive motor insurance policy.

  • This provides full coverage for the insured driver in the event legal action is taken against him/her by the passenger(s) due to any bodily injury that was caused due to the negligence of the driver.
  • Please be aware that vehicles that are to be driven into Singapore would be required to have this coverage.
  • This coverage is extended to the legal liability of passenger(s) in the event the passenger(s) of the insured vehicle caused any injury/damage to the property of the 3rd party. This covers bodily injury claims and claims of property damage of up to RM3 million - subject to individual policy terms and conditions signed when purchasing the insurance.
  • This coverage is not applicable to commercial vehicles.

In this day and age where most topics can trigger someone causing a commotion, it's best to protect your vehicle. This coverage protects damage to your vehicle due to a strike, riot, and civil commotion. This is an additional coverage as an extension of your basic comprehensive motor insurance.

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